"YL Success Summit Support"
Do you have any questions, concerns or queries about the YL Success Summit?  If so, you have come to the right page.

We have compiled a list of Frequently Asked Questions to help you understand the who's, what's, when's, why's, where's and how's of this exciting event.  Please take a look through the questions below. 

If we haven't answered what's on your mind, please reach out to the Support Team and one of our oily support members will be happy to help.
Call:  1.877.577.7544 x 2 (M-F from 9am - 3pm EST)
Email:  support@FullCircleHolisticHealth.com  
Here are the links to the Summit to help you navigate around.
Home Sweet Home.  See all of our fantastic Presenters, topics of Presentations and learn about the Summit here;
https://go.ylsuccesssummit.com/home
 
Have questions, concerns, queries (that we didn't answer here)?  Visit our Support page;
https://go.ylsuccesssummit.com/support
 
Have you already registered?  Use this link to Login;
http://ylsuccesssummit.com/login
 
Ready to purchase the Summit or want details on pricing and packages, check out this link;
https://go.ylsuccesssummit.com/buynow 

Have friends, family, team members, Uplines, Downlines (really anybody) who hasn't registered yet?  They can use this link;
https://go.ylsuccesssummit.com/register

Your YL Success Summit Support Team

Barney Kuntze - Extension 0

Jaime Neeb - Extension 2

General Questions
What is the YL Success Summit all about?

The YL Success Summit is an FREE, online, educational and YL essential oil business building event that airs for FREE viewing for 10 days every year!  For 2019, we are airing this event live from October 7th - 16th, 2019.  We also offer the opportunity for people to invest in our subscription options to access all past & current content for as little as 54 cents a day.  Also included in our subscriptions to the Success Summit App!  IT IS SO COOL and makes sharing presentations and accessing the content so easy!

For the 2019 YL Success Summit we have over 30 presentations from over 30 presenters, including Dr John Demartini, Jill Young and many well-known Diamond to Royal Crown Diamond leaders along with some super savvy Silver leaders.  This year's the line-up is exciting!

With the VIP Subscription you will gain 12-months access to all presentations (from 2015 through 2018) anywhere and anytime you want it - using the Success Summit App!   This app is similar to Audible, in that you can listen and watch all of the great presentations without killing your cell phone bill from high data rates.  Again in 2019, we are offering this subscription as a one-time-fee Yearly Subscription or as a Monthly Subscription.

You can find all the details by watching this 2 Minute Explainer.

Is this event really for free?  If so, how will I benefit by attending for free if I don’t have the money or choose not to invest in a subscription right now?

In short, the event is totally FREE during the October 7th - 16th, 2019 live launch.

Think of this like an online convention - where over 30 presentations are going to be organized online for you to view.  Each day we issue a new set of 4-5 presentations that are available for viewing for a 24-hour viewing window which runs from 12:01am EST until 11:59pm EST.  The next day another selection will become available and only accessible during the viewing window.  Be sure to check your email inbox everyday for login details and login to the Summit to enjoy the daily presentations before their access disappears.

What we’re offering right now is for the action takers, the people who have a few dollars to invest in their education and future of their business by owning the Summit content FOR LIFE via the Flash Drive or Digital Download purchase.  Or purchase the VIP Subscription, which gives online access to ALL presentations from 2015 TO 2018 through our Membership Site and from the App.  Additionally, when you purchase the subscription before the live launch on October 7th, 2019, we will include the $77 All Access Digital Pass which allows increased viewing access during the live launch.

If you’re not in a position now to invest, then that’s totally fine - the $197 VIP Subscription is reduced to a special price of $147 for a limited time.

If you want to own the content for life, you can purchase a YLSS Flash Drive.  You can purchase a Flash Drive from each of the year's events.  As long as you own the Flash Drive, you have the content.  Each Flash Drive contains presentations in 3 formats; video (.mp4), audio (.mp3) and transcript (.pdf).

Hope this all makes sense.

What’s included on the Flash Drive?

The 2019 Flash Drive will have all of the 2019 YL Success Summit video presentations, audio recordings of those presentations and finally all of the presentations in written Transcript format.  The 2019 Flash Drive will be available in November 2019.

Previous year's Flash Drives are available for sale at any time.
What’s the difference between the Subscription Online Viewing & Flash Drive in regards to content?

The content is exactly the same, it's just the format for viewing is different.

Access the 2019 YL Success Summit through our new App or through our Membership Site.  Download presentations to your mobile device through the app to watch later without using up your data!  Share presentations by email or text with friends, team members and virtually anyone using the App.  Online viewing through our Membership Site DOES require internet access.

When you purchase the 2019 VIP Subscription, you will have access to all current and past YL Success Summit presentations - presentations from 2015, 2016 2017, 2018 and 2019 when it is released in full (after October 16th, 2019)!  That is over 250 presentations to watch, share and grow from.

The 2019 YL Success Summit Flash Drive will contain all of the 2019 YL Success Summit presentations ONLY on a handy little flash drive, which easily plugs into a USB port on your computer.  This credit card size flash drive is portable and NO internet connection is required to view all of this great information.
How long do I have access to the online viewing access through the Membership site and the App?  When does access start?

With the Yearly Subscription, the online viewing access through the Membership site and the App will last for 12-months from date of purchase.  You get to access all the presentations through the App and online when, where and as often as you want.  An internet connection is required.  This subscription automatically renews yearly at the same low price that you purchased at.  At 11 months out, we will email you and let you know that your subscription is about to renew.  Shoot us an email if you don't want to subscribe for the upcoming year.

With the Monthly Subscription, the online viewing access through the Membership site and the App runs on a 30 day cycle, from date of purchase. This subscription automatically charges your credit card every 30 days and will continue to do so until you email our Support Desk and request to cancel the subscription.  You get to access all the presentations through the App and online when, where and as often as you want. An internet connection is required.
Can I share the information from the YL Success Summit with members of my
organization in meetings?

Yes, you can share presentations through the App or from the Flash Drive with your team in small group trainings, just that nothing can be viewed online or copied and giving others your login access to go online to view it is strictly prohibited.

Everyone is encouraged to make the investment themselves, since we offer easy payments and it's very affordable.   The presenters have worked very hard to put the Summit together, so honouring and respecting their content is always something to be kept at the forefront of your mind.  Hope that makes sense!
Is the content copyrighted or can I give a copy to someone in my organization?

Yes, you can share presentations through the App or from the Flash Drive with your team in small group trainings, just that nothing can be viewed online or copied and giving others your login access to go online to view it is strictly prohibited.  

Everyone is encouraged to make the investment themselves, since we offer easy payments and it's very affordable.   The presenters have worked very hard to put it together, so honouring and respecting their content is always something to be kept at the forefront of your mind.
I'm having trouble logging in!  Grrr!  I logged in yesterday, not today.  HELP!

Depending on the settings of your device, you may have to; clear your cookies and cache, delete browser history, try a different browser, restart your computer, login using a different device, change your password and/or type in the login page, don't copy and paste.  http://FullCircleHolisticHealth.com/login

That should get you in!
How do I change my Summit password?

Login to your account with the username and password that you received from us by email.  Select the Summit you have access to from the Dashboard.  Now on your home page, you will see a menu list on the top right-hand side of the page.  Click on "My Account" and on the left side of your account page will be the spots where you submit your new password.
Questions about making a purchase?
Where do I go to see the pricing of the Summit and purchase it?

The value of the Summit far exceeds the price you will pay.  Having access to this wealth of information will educate the personal Essential Oil user how to maximize the use of their oils in everyday life.  For those driven to build a business with Essential Oils, this Summit will empower you with knowledge, confidence and motivation to share Essential Oils and grow your business.

You can find pricing details at the following link;  https://go.ylsuccesssummit.com/buynow
If I get the online version of the YL Success Summit can I download the video,
audio and transcripts onto my computer?

When you purchase the VIP Subscription, the new App makes sharing the presentations is easy and sleek!  Since 2018, we removed all downloading privileges.  If you wish to download the content of the Summit to your device, you can purchase the Digital Downloads package.
When does the 30-day Money Back Guarantee start?

The Money Back Guarantee will start on the date of purchase.  After this 30 day period is over, no refunds will be issued.
Are the prices in Canadian or US dollars?

All pricing is in United States Dollars.
What name will show up on my credit card statement when I purchase the YL Success Summit?

Our business name is;  Full Circle Holistic Health.  The processor is WePay, so on your purchase statement you will see our name show up something like; WPY* FCHH
How long do you have access to the $47 All Access Digital Pass.   Is this something I can go back to whenever I want?   I am confused by the difference between the $47 option and the $197 option.

The BIG difference is that the $47 All Access Digital Pass is for the 10 days only when the YL Success Summit is live - so from Oct 7th - 16th, 2019.  This $47 AADP gives you the ability go back on Day 9, as an example, and watch all of the presentations from Days 1 through 9 as much as you want - where as with the free version you can’t.  As with all access options, you can't skip ahead to future days and get access to future days.  (So if we are currently presenting Day 6, for example, you won't have access to Days 7 through 10.)

The $197 VIP Yearly Subscription gives you one year of access both online and thru the App!

We would suggest that you start with $47 All Access Pass first to get your feet wet and then if you want the full package, we will have an awesome promotion that will apply your $47 payment towards the $197 - so you only pay the difference of $150 to have full, on-going access to the Summit for one year!  :-)

NOW THAT IS A GREAT DEAL!

Copyright 2018 YLSuccessSummit.com. All Rights Reserved